Sound familiar?
- Everyone says you need AI, but nobody tells you where it would actually help your business.
- You're not sure if it's even safe to put customer information into ChatGPT or Copilot.
- You've tried an AI tool, found it underwhelming, and assumed that's all there is.
- You're worried about UK GDPR and the ICO if your team starts using AI without any rules.
- You don't want to learn yet another new app, on top of everything else.
What we do
Practical AI means finding the small number of places it genuinely saves you time, setting it up safely inside tools you already use, and explaining exactly what it's doing. We're not interested in adding AI for its own sake, and we'll tell you plainly if it isn't the right fit for a particular task.
Finding where AI actually helps
An honest review of your business to find the two or three places AI genuinely saves time, rather than a long list of things you'll never get round to using.
AI for emails and documents
Set up to draft replies, summarise long documents and put together first drafts of proposals or reports, inside tools like Microsoft 365 Copilot or Google Workspace, where your team already works.
Answering customer questions automatically
A website chat assistant that answers common questions from your own information, available any time, and hands over to you cleanly when a question needs a real person.
Using it safely
A clear policy covering which tools are approved, what data can and can't go into them, and simple rules your team can actually follow, written with UK GDPR in mind.
Guide prices
Every AI setup depends on which tools you already use and what you want AI to help with, but here are the guide prices for similar work, with the fixed quote agreed after a free 30-minute call.
Website chat assistant
Answers customer questions from your own information, and hands over to you.
AddGuide prices excluding VAT. Every project gets a fixed written quote after a free 30-minute call, and nothing starts until you're happy with it.
How AI projects work with us
We start with a free call and, if useful, an opportunities review, then set up and test AI inside the tools you already use, as explained on how we work.
Why work with us
We set AI up inside the tools you already pay for, Microsoft 365 or Google Workspace, rather than asking you to adopt something new just because it's trendy, and we'll say plainly if AI isn't the right fix for what you've described. The price is fixed before we start, any data-protection rules we put in place are written down for your team to keep, and we're UK-registered with 5+ years' experience, replying within one working day.
Related reading: practical AI for small businesses, where it actually helps and using ChatGPT and Copilot safely, a UK GDPR guide.
Especially relevant for professional services and retail businesses handling a lot of written correspondence or customer queries. See guide prices or start your project.